We want your clothing to live as long and healthy life as possible. We run our own repair service at our 66°North headquarters in Iceland, operated by long-term specialists in our clothing.
Here at 66°North we specialize in repairs on shell garments and down- and power fill garments. Our repair service in Iceland continues to carry out specialized repairs that require expertise in the products of 66°North. With this arrangement, better flow in the service is achieved and shorter downtime for specialized repairs.
For more general repairs, we recommend using a local repair service in your country.
- Zipper replacement on non-insulated and untaped garments
- Alterations to garments, such as shortening or lengthening of sleeves and trousers, as well as tightening of non-insulated and untaped garments
If we do not have stores in your country, you can fill out this repair form and contact us and we will give you country specific instruction on how to correctly ship products to Iceland and not incur import duties.
Please note: this is not the same as returning a defective product, but rather a product that has gotten damaged when in use.
How the repair process works
- Fill out the repair form
- Ship your repair item to the below address
66North Iceland
Att: Repair shop
Miðhraun 11
210 Garðabær
Iceland
Once we receive the item, the repair process can take up to 5 weeks. When the repair is completed, you will receive a payment link before we ship the item back to you.
Please note you are responsible for:
- All shipping costs to and from Iceland
- All repair costs (please contact support@66north.com for more information)
- Shipping the item clean
- Ensuring your shipping provider (e.g. DHL) files the correct customs documentation for Iceland