We want you to be fully satisfied with your purchase from 66°North. 

• You have 30 days (14 days for sale items) from the day you receive your order to return any item for a full refund. 
• Please note: Return shipping costs are held by the customer, unless the item is incorrect or defective. 

How to return 

1. Have your order number (EO-xxxx) ready. 
2. Register your return in the return portal here. 
3. Once your return has been registered, you will receive an email with detailed return instructions. 
4. Pack the items, remove or cross out old shipping labels, and attach the return label.
5. Keep your shipping receipt until your refund has been processed. 

Returning from another country than UK:

Denmark

Europe

US and Canada

In store:

You can also return in our London store 66°North, 100 Regent Street. Just bring your items along with the return slip.

When will I be refunded?

• Refunds will be processed within 10 business days after we receive your return. 
• You will receive a refund confirmation email once your refund has been issued. 
• The refund will be returned to the same payment method you used for the purchase (e.g. card payments are refunded to the same card). 

Important: We are only able to accept returns for items purchased directly from www.66north.com. If you bought your item through a retailer, please return it to them. 

Terms and conditions

Please make sure: 

• The item is in its original packaging. 
• The item have its original tags attached. 
• The item do not show signs of wear, stains, damage, or have any external odors. 
• Shipping costs are not refunded. 

Return policy in our stores

We offer store credit or exchange on unworn items within 30 days of purchase on presentation of a receipt. Unless an item is faulty, we do not give refunds. All sale items and exchanges are final.

Exchanges

We are currently unable to offer an exchange facility. 

If you wish to exchange to another item, we kindly ask you to place a new order. 

Faulty or incorrect item received

If you receive a damaged or defective item, please contact our Customer Service Department by phone (+354) 535 6600 or by e-mail at customercare@66north.com